Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Taking dimensions of large furniture
Measuring your largest items first gives you a clear record to work from. Go around the house with a tape and note the height, width and depth of each big piece, including anything that overhangs such as cornices, legs or handles. If a bed frame or shelving unit comes apart, record the size of each section once separated, and keep the fixings list with your notes. Mark any item that cannot be turned on its side, and note door widths at both addresses so you can compare figures yourself. Photographing measurements on paper beside each piece helps avoid disputes later. When you ask for a quote, send this list with your dates and access details, and invite the team to query anything that looks unclear or unusual.
Keeping a written load inventory
A written inventory turns a scattered move into something you can check off room by room. Start by listing every item you intend to load, grouped by where it currently sits, then add a column for its destination at the new address. Number the boxes and write a short contents note for each one rather than relying on memory at the far end. If some things are going to storage and others to a friend's garage, record that split clearly, along with the name and phone number of anyone receiving goods. Keep a copy of the list on your phone as well as on paper. Mention the inventory size when you contact the hire team, since the number of items may influence which van you discuss.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.