Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Details of a Household Move
Which rooms are you moving, and what sits inside them? A written inventory is the most useful thing you can prepare before asking for a quote. Walk through each room and list the larger pieces first: sofas, wardrobes, appliances and mattresses, noting their approximate dimensions as you go. Then add the quantity of boxes, bags and loose items you expect, even if the numbers are estimates you revise later. If anything is unusually shaped, such as a corner sofa or a dismantled bed frame, measure it and write the figures down. Record the collection address and destination address, plus the dates you have in mind for each stage. Where access arrangements are still unknown, note that as an open question. Presenting this list to the team lets them discuss whether a Luton, dropside or smaller van fits the job.
Coordinating Helpers for Moving Day
Who is helping you, and when are they actually free? Confirm each helper by name and agree the times they can commit to, writing these down so everyone has the same understanding. If some helpers are only available for loading in the morning and others later in the day, note the split, because it may affect how you schedule the hire period itself. Ask helpers to share their mobile numbers and decide who is the main contact if timings change. Record who holds keys to the property at both ends, and whether anyone needs the address sending again on the day. If a helper is bringing their own vehicle for a second load, list what they might take. These details give the team a clearer picture when you discuss hire dates and whether a crew van with extra seats is worth considering.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.