Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a box inventory for your move
Start your move preparations with a simple written list of every box. Give each one a number and a short description of its contents, perhaps "books", "crockery" or "bedding", so nothing gets lost in conversation later. Count the total and note the rough size of the largest boxes, since a dozen small cartons presents a different picture from a dozen large ones. If some boxes are destined for storage rather than your new home, record that alongside the storage facility's contact details. Write down anything fragile or oddly shaped that needs separate mention. When you contact the team, this list lets them weigh up the job against the small vans, Transits, Lutons, dropsides and crew vans that may be available.
Recording the order items will be needed
Alongside what you are moving, it is worth noting when each item will be needed at the other end. If the beds and kettle are wanted on the first evening, mark those on your list so they can be identified quickly among everything else. Note which boxes belong in which room, and whether any items are heading to a different address altogether, with the recipient's name and phone number recorded for each. If you expect to collect something en route, such as furniture from a seller, add their contact details and the collection timeframe to your notes. These records are for your own planning; questions about access at each address belong with the contacts there. The team can then focus on matching dates and load to the right van.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.