Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding between one trip and several
Before you request a quote, it helps to decide whether you would rather move everything in a single run or split the work across two or more shorter hires. If you have a long list of items, note each one down with its rough dimensions, including anything awkward such as a wardrobe or a workbench, so you can describe the load accurately when you contact the team. Think about your dates too: a weekend hire might suit a house move, whereas a midweek day could fit a storage run better. You can then ask whether your preferred vehicle is available for the full period, whether returning for a second trip on another date is straightforward, and whether the hire terms differ between a single long booking and several shorter ones.
Carrying hobby equipment to an event
If you are transporting hobby equipment, perhaps for a model railway exhibition, a craft fair or a kayaking weekend, start by listing every piece you plan to take along with its measurements. Long or bulky gear such as paddles, display boards or folding tables is worth measuring carefully, since you will want to describe it when asking about a small van, Transit, Luton, dropside or crew van. Note any fragile items separately, along with whether they come in cases or boxes. If someone is receiving the equipment at the far end, record their name and contact number so you can confirm arrival times on the day. Questions worth asking include whether the vehicle you have in mind is free on your chosen dates and what the collection and return arrangements would be.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.