Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection With a Seller
If you have bought a sofa or a wardrobe from a private seller, a little preparation makes the collection smoother. Message the seller to agree a specific date and time window, and ask whether they can hold the item until then. Request the dimensions of each piece, including height, width and depth, and note whether anything comes apart into smaller sections. Ask about access at their property, such as whether there is a driveway or nearby parking, and record a phone number in case you are delayed. Write down the full collection address and any floor the item sits on. With these details in hand, you can describe the job accurately when contacting the team about which van suits the load and the dates you have in mind.
Measuring Items and Checking Entrances
Before you finalise any hire, it is sensible to measure everything you intend to move and compare it against the spaces involved. Note the length, width and height of each item, from mattresses to boxes, and record the totals in a simple list. Then think about the entrances involved: measure doorways, hallways and any gates at both ends of the journey, and jot down whether lifts or stairs feature anywhere. If a piece seems awkward, note its shape rather than guessing. Keep the seller's or recipient's contact details with your measurements so you can ask follow-up questions. Sharing this recorded information when you enquire helps the team suggest an appropriate van and confirm the hire dates for your booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.