Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
Which rooms need emptying first, and what is the target date? A house move runs more smoothly on paper before anything is booked. Start by listing the contents of each room, marking the dimensions of larger furniture such as beds, wardrobes and dining tables. Record the date the keys are due back and the day the new property becomes available, since the gap between them shapes your hire window. If some items are going to storage, note the unit details and its opening hours. Identify anything that belongs to others, whether borrowed or sold, so it is not forgotten. Write down the contact details for both properties, including any agent managing access. Questions about where to park or which entrance to use should be raised with the relevant property contact, not the hire team.
Coordinating Helpers
Who has offered to help, and on which day are they free? Before you fix a van booking, confirm the availability of everyone you are counting on. Note each helper's name, phone number and the hours they can commit, then settle on a single date that suits the majority. Ask whether anyone can bring equipment of their own, such as blankets or a trolley, and record what is promised. If helpers are meeting you at the property rather than at the van, note the address and a contact there for each arrival. Keep a copy of the inventory with you so tasks can be shared on the day. Any question about building access, lift availability or key handover belongs to the landlord, agent or site contact at that address.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.