Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Simple Load Inventory
Begin with a written list of everything that needs to travel in the van. Note each item, its rough dimensions, and whether anything is awkwardly shaped, such as a wardrobe, a ladder or a rolled carpet. Record the access arrangements at both ends, including any gates, steps or narrow entrances, and the hire dates you have in mind. This inventory can then be shared with the team, who will help match the job to a small van, Transit, Luton, dropside or crew van where available. If the list changes before collection, update it and mention the additions when you confirm the booking, since an altered load may point towards a different vehicle.
Allowing Time for Packing and Loading
When planning the schedule, think about how long packing and unpacking might realistically take, and build that into your hire dates rather than leaving it as an afterthought. Write down the collection and return times, note whether helpers will be present at each end, and record any deadlines, such as a storage unit closing time or a furniture shop's collection window. It is also worth noting contact details for anyone receiving items, so they can be told of any changes. If parts of the day remain uncertain, such as how long dismantling furniture might take, ask the team about extending the hire period when you request a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.