Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for the Day
Can you name the people who will be with you from start to finish? Make a list of everyone who has agreed to help, with a phone number beside each name, and mark down the hours they can commit to. Some friends may only be free in the morning, while a neighbour might appear later, so note the time each person expects to arrive and leave. Decide in advance who holds keys for each address and who looks after the paperwork on the day. If helpers are meeting you at the destination rather than the collection point, record their expected arrival window and a way to reach them. Any questions about vehicle choice can then go to the team with your dates and list of items.
Recording Where Each Item Belongs
Which items are going where? A simple plan on paper can answer that before the van arrives. List every item you intend to move, then beside each one write its destination, whether that is a specific room in the new house, a storage unit number or a second delivery address. Where an item is going to someone else, add that person's name and contact number so you can ring ahead if timing changes. Note the dimensions of the largest pieces, and flag anything fragile so it stands out on the list. If a recipient has questions about access at their end, such as parking or gate codes, those belong with them, so keep their details to hand. Send the finished list with your hire dates when you enquire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.