Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move Step by Step
What needs to be decided before the van is booked? Work through the move room by room and write down everything that must travel, from mattresses and bookcases to boxes of crockery. Measure the bulkiest pieces and record their dimensions, since these figures are useful when discussing which van suits the job. Note the access arrangements at both properties, including anything that affects where a vehicle can stand, and gather the names and numbers of anyone holding keys at either end. Set the hire dates with a little thought for how long packing and unpacking may take, and decide whether the move fits into one day or needs two. Asking whether a particular van type is available on your chosen dates is a sensible question for the early conversation.
Keeping a Load Inventory
Why write down every item before moving day? A running inventory gives you a reference point if anything goes astray and helps you spot gaps in the plan. Number the boxes as you pack them, note their contents in a notebook or phone list, and mark which room each belongs to at the new address. Record fragile items separately and note any pieces that have removable parts, such as table legs or wardrobe doors, so nothing is overlooked when unpacking. Keep the contact details for both properties on the same list, along with the hire dates and the van type discussed. When you confirm the booking, you can ask about anything still unclear, such as the arrangements if your list grows between now and the move.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.