Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before contacting the team, write down every item you plan to move, along with its approximate dimensions and any awkward features such as drawers, doors or detachable parts. A room-by-room list works well for house moves; for trade work or deliveries, a job-by-job breakdown may be more useful. Note the quantity of each item, whether anything is particularly long or tall, and if furniture can be taken apart beforehand. This record helps you decide which van size to ask about and gives the team concrete details to work from. Keep the list to hand during the hire period in case plans change, and raise any items you are unsure about when requesting your quote.
Transporting Hobby Equipment
If the van is for hobby or leisure equipment, start by measuring the largest pieces and noting how many travel with you. Canoes, tents, model railways, PA gear or sports kit all have different shapes, and a tape measure plus a written note of lengths, widths and heights will make your enquiry far easier to answer. Consider whether any items come apart, whether protective wrapping is needed, and how many people are involved in the outing. Record the dates of the activity and where the equipment starts and finishes its journey. When you ask for a quote, share the measurements and quantities so the team can discuss which van option fits your plans.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.