Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Choosing Around Driver Preferences
Start with a written note of the dates, the number of drivers and each driver's details, plus where the car should be delivered or collected. From there, think about what matters most to the person doing most of the driving. Gearbox preference is a common starting point, but seat position, visibility and the feel of the controls also shape day-to-day comfort. If two people share the driving, list both sets of preferences and flag any conflicts early. Note whether the journey involves motorways, narrow lanes or city streets, as that may affect which group you ask about. Include these details with your enquiry so the team can respond with a suitable vehicle group and the relevant price information.
Planning a Return Journey
A return journey deserves its own list: the outward date and time, the return date and time, and whether both legs need the same car. Write down where the car starts and ends each leg, who is driving, and any passengers or luggage travelling in either direction. If the return involves a different group of people or extra bags, record that too. Consider whether plans might change, and note a contact at the destination who could help if timings slip. When you request a quote, ask about collection and delivery options for both ends of the trip, the total hire length and anything you have not yet confirmed, so the team can quote against your real itinerary rather than a guess.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















