Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing boxed belongings for a move
Start by writing down every box you plan to move, room by room, with a note of how many come from each space. Record the approximate size of the larger boxes and any awkward shapes, such as those containing lamps, pictures or small appliances, since these details help when discussing which van suits the job. Mark fragile items on your list so nothing gets overlooked in conversation, and note anything that might need wrapping or protection before the hire date arrives. If some boxes are heading to storage rather than a new address, keep those as a separate entry. A clear list also makes it easier to brief anyone helping on the day, and gives the team an accurate picture of the load when you ask for a quote.
Measuring bulky items before you enquire
For furniture and other large pieces, take a tape measure and note the height, width and depth of each item, plus whether anything comes apart, such as a bed frame or a shelving unit. Record these figures alongside your box list so the whole load can be discussed in one go. If a wardrobe or sofa has an unusual shape, describe that too, along with any restrictions at the addresses involved, such as narrow entrances or limited parking, which you can pass on when you contact the team. Ask which of the van types available would suit your list, and whether any item might need a second look. Keeping measurements to hand avoids guesswork and helps the conversation stay specific.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.