Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load List Before You Enquire
Begin with a written inventory of everything you plan to carry, as this is the information the team will find most useful when matching your job to a van. List each item by name, from furniture pieces to tools and boxes, and note the approximate length, width and height of the larger ones. Count the boxes and record whether any are fragile or awkwardly shaped. If you are collecting something from a shop or a private seller, include the item's dimensions from the listing in your notes. Keep this list with your hire dates and access arrangements so everything is in one place. With a full inventory prepared, you can share it when you ask for a quote and raise any questions you still have.
Moving Boxed Belongings Between Addresses
A move built around boxed belongings calls for a slightly different set of notes than a furniture run. Start by counting how many boxes you expect and deciding which items will go into each room at the destination, so the list doubles as a rough plan for the day. Record any bags, suitcases or loose items that will travel alongside the boxes, and note whether any box is particularly large or heavy to lift. Write down the addresses involved, the dates you have in mind, and the contact number for anyone receiving goods at the far end. Rather than assuming a van size yourself, list your box totals and ask the team to suggest which options suit the load when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.