Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Building a Load List Before You Book
The starting point for most van hires is a simple list of what you plan to carry. Write down every item, from single pieces of furniture to tools and materials, and add approximate dimensions for anything large such as cabinets, mattresses or ladders. Keep a running count of boxes and bags, and update it as the job takes shape, because a list written a week earlier often misses things. If some items might be dropped off at a second address, note that too. When you contact the team, include the list with your dates and access arrangements, and ask whether a small van, Transit, Luton, dropside or crew van would be the better match for the work. Any question about gates, parking or entry at a collection address is one for the contact at that address.
Recording Your Boxed Belongings
If your hire involves moving boxed belongings, a few notes made in advance keep the process clear. Count the boxes as you pack them, number or label each one, and jot down a brief description of the contents so you can find things afterwards. Note the approximate size of the boxes, since a mix of small and large cartons can affect how you plan the job, and keep a separate line for fragile items you want to keep track of. Record your hire dates, the addresses involved and a contact name and number at each end. When requesting a quote, share the box count and your dates with the team, and ask which van type they would suggest and what access information they need from you.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.