Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a business delivery
Should a work delivery be on your schedule, preparing a brief run sheet before you enquire can clarify things for everyone. List the hire dates, what is being carried, the number of items and their approximate dimensions, and note whether goods are boxed, wrapped or loose. Record the delivery address along with the recipient's name and phone number, and any time window they prefer, since access questions are best answered by the person receiving the goods. Think about whether a small van, Transit or crew van matches the load and the number of people travelling. When you ask for a quote, you could also check whether a Luton or dropside is available on those dates and raise anything still undecided about the run.
Planning a collection with a seller
If you have bought something large from a private seller, a few notes made before the hire can keep the day organised. Write down the collection date, the seller's address and contact number, and the approximate dimensions of the item, including whether it separates into parts. Ask the seller directly about access at their end, opening hours and whether anyone will be there to hand the item over. Recording how many people are coming with you and whether any tools or straps of your own are involved helps the team suggest a suitable van. Questions for your quote might include whether a Transit or Luton better matches the item's size and which vehicles are free on your chosen day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















