Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Picking a suitable car
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning Ahead for a Longer Stay
If your trip runs over several weeks rather than a weekend, a little planning before you request a quote can shape the whole arrangement. Write down your start and end dates first, including any day when plans might shift, and note whether you would collect the car or have it delivered to a specific address. Think about who will drive, since each driver's details will need to be listed when you enquire. It also helps to sketch a rough itinerary: which days involve long drives, which are spent locally, and where the car will sit overnight. If anything is uncertain, list your questions alongside your dates so the team can address each one when confirming the vehicle group and price.
Travelling with Children and Luggage
Suppose you are bringing two children and a week's worth of luggage; a quick written list of what everyone is carrying makes the enquiry far clearer. Count each suitcase, pushchair and car seat, and jot down approximate dimensions for the bulkiest pieces, since that information helps when the team suggests a vehicle group. Note the children's ages too, because seat requirements vary and you may want to ask what is supplied and what you should bring yourself. If a relative is meeting you partway, record their contact details so arrangements can be adjusted if timings change. Finally, gather your questions about delivery, collection and driver details in one place, and mention Johnston in your enquiry so the response covers the correct location.
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Last checks before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















