Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Which Dates to Request
The first decision worth settling is whether your dates are fixed or could shift by a day either side. If your plans are flexible, note the earliest date you would accept the car and the latest you could return it, since that range gives the team more to work with when confirming a group. Write down who will be driving and whether any additional drivers need to be added, as this is part of the information requested at booking. Also record where you need the car delivered or collected from, including any parking notes for that address. If you are unsure whether an estate or a people carrier suits your party, list your passengers and luggage first, then ask which groups the team would suggest for those numbers.
Notes for a Return Journey
If your booking involves an outward leg and a later return, it can help to sketch both halves before you ask for a quote. Record the departure date, the return date and any overnight stays in between, so the hire period is clear from the outset. Note who will meet the car at each end, along with a contact number, in case arrangements need confirming on the day. If the return involves a different address, mention that when you enquire, since delivery and collection options are discussed before booking. Keep a short list of questions ready: whether your chosen dates fall together, which vehicle group matches your needs, and what the confirmed price includes. Anything still undecided can simply be raised with the team.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















