Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Written Inventory of Your Load
A running inventory, kept on a notepad or your phone, is one of the most useful things you can bring to a van hire enquiry. Start it as soon as the job is agreed and add to it whenever something new occurs to you, from the chest freezer in the garage to the offcuts stacked behind the shed. For each entry, note the quantity and, for furniture, whether it comes apart. Include the name and number of anyone at the far end, such as a buyer, a storage facility or a neighbour taking delivery. When you send the list to the team, pair it with your access arrangements and dates, and ask which van they would suggest for that load.
Measuring Bulky Items Before You Enquire
Measurements matter more than descriptions when an item is large, so keep a tape measure handy while you build your list. For each bulky piece, record the height, width and depth at its widest points, and note any parts that stick out, such as handles, feet or a protruding spout. If a wardrobe, sofa or dining table can be dismantled, measure both the assembled size and the size of the largest component, and write down which figure you prefer to work with. Take a photo of the item next to the tape for reference. Send these figures with your enquiry and ask the team how they would match them against the vans on offer.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.