Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If you are arranging a delivery for a client, it helps to gather the details in writing before you request a quote. Start with the delivery date and any window the recipient has specified, since a firm timeframe lets you and the hire team check whether the dates line up. Next, list each item going out, noting quantities and approximate dimensions so the van size can be discussed with real figures rather than guesses. Record the recipient's name, phone number and any reference they use for the order, along with notes about where the goods should be handed over. If the delivery address has particular arrangements, such as a service entrance or a specific contact person, write those down too. You might also ask whether the recipient expects paperwork on arrival, since knowing this in advance avoids confusion on the day.
Keeping a Load Inventory
A written inventory is worth preparing whether you are moving stock, tools or furniture. Go room by room or item by item and note everything that will travel in the van, including awkward pieces such as shelving units, ladders or boxed equipment. For each entry, record the approximate length, width and height, and mark anything that can be separated into parts, which may change the van you discuss. Take photographs of valuable or fragile items before the hire date, and keep a copy of the list on your phone so you can refer to it when speaking with the team. If some items might be left behind or added later, flag them separately. When you request a quote, you can then share the full inventory, ask which vehicle would suit the recorded dimensions, and confirm any conditions attached to the hire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.