Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought a sofa or a set of wardrobes from a private seller, it is worth gathering the details before your hire period begins. Ask the seller for the approximate dimensions of each item, whether it comes apart, and any packaging that might add a few centimetres here or there. Note down the collection address, the hours when someone will be there to hand it over, and a phone number in case plans shift on the day. It also helps to confirm whether items are in a ground-floor room or upstairs, and whether there is a lift, since this information can shape your schedule. Writing all of this on one list keeps the booking conversation straightforward and lets the team advise on the right van category for the load you have described.
Checking Entrance and Item Dimensions
Before requesting a quote, measure the items you intend to move and note each figure separately rather than relying on rough guesses. Record the height, width and depth of the largest pieces, and add the combined numbers for smaller boxes so the overall volume is clear. If any furniture has removable legs, shelves or doors, mention that too, since it may change how the sizes are quoted. You could also sketch the route from the room to the vehicle, noting narrow doorways, tight stairwells or low ceilings you encounter along the way. These notes are for your own planning and the team's guidance when matching you to a small van, Transit, Luton, dropside or crew van. Any questions about access at the destination itself are best directed to whoever is receiving the goods.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.