Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
Suppose a shipment of stock is due to go out to a customer. Before contacting the team, it helps to draft a delivery note covering the quantity of items, their packed dimensions and the address they are heading to. Include the recipient's name and a phone number, since someone usually has to receive the goods, and note any time window they have given. The hire dates should cover both the collection and the return legs of the journey. Where the items are unusual in shape or size, writing down the measurements rather than estimating leaves fewer questions open. You might also ask the recipient about parking or access at their end, as they know their own site. Sending these details with your enquiry gives the team a clear picture of the job.
Moving Boxed Belongings
If the job involves shifting boxes from one property to another, an early inventory pays off. Count the boxes, note roughly what each contains, and record the dimensions of the largest ones so you can discuss them accurately. Mark any box that needs particular care, and keep the list handy when you make your enquiry. Confirm the addresses at both ends, including any access notes such as narrow lanes or gates, and set the hire dates to cover packing, the journey and unpacking. It is sensible to ask whether a single trip is realistic given the number of boxes, or whether a second run should be planned. Checking the opening hours at the destination also avoids surprises. These notes give the team something concrete to work from.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.