Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What You Plan to Move
Start by writing an inventory of everything that needs to travel, since that list drives most of your other decisions. Note each item, its rough dimensions and, where you can estimate it, how many boxes or bags go with it. Measure the larger pieces, such as wardrobes or sofas, and record whether anything comes apart, because that detail may influence which van you ask about. If the job is a trade run rather than a house move, list the tools and materials instead. Alongside the inventory, note the access arrangements at each end, including any keys, permits or contact names you have been given, plus the dates you have in mind. An enquiry built on that list lets the team answer precisely rather than guessing at your needs.
Setting Aside Time for Packing Days
If your move or collection is more than a single afternoon of work, think about how the days around the hire slot fit together. You could pack room by room beforehand and note how many boxes accumulate, adjusting your inventory if the total grows. Decide when dismantling happens, whether on the hire day or earlier, and who will be present at each address to open doors. If items are going into storage, confirm the unit's opening hours and record the reference you will need on arrival. Where a recipient is receiving furniture, take a phone number and an agreed window. When you speak to the team, you can ask how the length of hire affects the plan, and whether an extra day would leave room for the unexpected.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.