Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Building a Rota for Moving-Day Helpers
Which of your helpers can commit to which hours? Rather than assuming everyone is free all day, ask each person for a realistic window and record it. Some may only manage the morning; others might appear after work. Note a phone number for each and mark one or two as backups in case somebody cancels. Decide in advance who holds keys to the old and new properties, who has the storage unit code if one is involved, and who the hire team should speak to if a question arises on the day. If children or pets need supervising while the van is in use, note whose job that is. Writing this rota down, alongside your item list and access details, means you can share a complete picture with the team when you confirm the hire dates.
Preparing Details for a Business Delivery
What does the recipient at the other end need to know, and what do you need from them? Before requesting a van, record the delivery address, the name of the person receiving the goods and a direct phone number in case of delays. Note any time window they have specified and whether the site has particular opening hours or booking-in procedures you should follow. List the items being sent, with quantities and dimensions for anything bulky, and note whether any piece is fragile or must be kept a certain way up. If a signature or proof of delivery is expected, write that requirement down so it is not forgotten in the moment. Ask the recipient about access arrangements at their end, since they know their site better than anyone. Sharing these details with the team helps them match the job to the right van.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.