Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
Imagine a batch of orders needs to reach customers by Friday. Before requesting a van, set out the delivery date, the number of stops and a breakdown of what each order contains, with quantities noted against every line. If any products are boxed to unusual dimensions, measure the boxes and write the figures down rather than relying on memory. Collect a contact name and phone number for each recipient, since deliveries often run more smoothly when someone expects the van. Where a customer's premises have limited access or set receiving hours, check those points with the customer themselves rather than assuming. Whether a Transit or a Luton fits the load is a question for the team, so include your full list with the enquiry and ask what they can confirm for your dates.
Measuring Bulky Items
For furniture collections and house moves, measurements carry real weight in the booking conversation. Walk through your home and note each large item, recording its height, width and depth at the widest point, and remember to include wardrobes, sofas and any flat-pack boxes still in their packaging. Mark which pieces come apart, since a dismantled bed takes up different space than an assembled one. Alongside the item list, note the hire dates and the addresses involved, including any access arrangements at either end. If someone else will receive furniture at the destination, keep their number to hand. Send the measurements with your quote request rather than estimates, and ask which vehicle groups the team can offer for your dates, subject to availability.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.