Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip and Several
Before you request a quote, it is worth deciding whether you intend to complete everything in a single outing or spread the work over several. Start by listing each item you plan to carry and noting its rough dimensions, since this record will shape the conversation about vehicle size. If the list is long, consider which pieces are needed first and whether the remainder could follow on another date. You might also think about hire duration: would two shorter periods suit your schedule, or does one longer booking fit better? Sharing these preferences with the team allows them to talk through the options, and you can ask what each choice would mean for the vehicle types available on your dates.
Recording the Details of Each Item
A written inventory is one of the most useful things you can prepare when arranging a van. For every item, note its approximate length, width and height, and add any oddities such as detachable legs, drawers that slide open or fragile surfaces. If you are collecting furniture from a third party, ask the seller for the measurements in advance and record the contact name and phone number in case timings change. Photographs can help you remember proportions later when discussing options. You may also want to note which items belong to which room or recipient, particularly if the load serves several destinations. Once the list is complete, send it with your preferred dates and access notes, and ask any remaining questions before confirming the booking.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.