Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Booking
Suppose a customer order needs to reach its destination on a set date. Begin by listing every item in the consignment, noting quantities and, where possible, the dimensions of the largest pieces. Record the delivery address, the name of the person receiving the goods, and a phone number for them in case the driver needs to make contact on arrival. It also helps to note any time window the recipient has specified, such as a morning slot or a specific hour, so the hire dates can be planned around it. If several drops form part of the same run, number them in order and note any access arrangements at each address. Questions about whether the van can be collected the evening before, or returned after the delivery is complete, can be raised when you request a quote.
Planning a Collection With a Seller
If you have bought furniture or equipment from a private seller, a few notes made in advance can shape the whole booking. Ask the seller for the measurements of each item, including anything that comes apart, and write these down alongside the total number of pieces. Confirm the collection address, a preferred time, and a mobile number for the seller so the driver can ring if plans change on the day. It is also worth asking whether the item is on an upper floor, in a garage, or waiting at a front door, since that information belongs in your notes for the job. Decide where the goods are heading afterwards, whether that is your home or a storage unit, and note the hire dates that cover both legs. Any questions about which van size suits the load can go to the team with your list.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.