Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Budgeting Your Time Carefully
Open your planning by writing down the hire dates and a rough timetable for each part of the job, from collecting the van to returning it. If you are moving items or clearing a storage unit, consider whether one day is realistic or whether spreading the work across two would suit you better. Note any fixed windows, such as a furniture collection slot or a recipient who can only accept delivery at certain hours, and record these alongside your dates. Where you are unsure how long a stage will take, leave a question mark next to it and mention it when you enquire. Asking about extending the hire if the job overruns is something you can raise before booking.
Carrying Hobby and Sports Equipment
For loads such as kayaks, bikes, model railway boards or band equipment, start with a list of every item and its dimensions, including length, width and height, plus any detachable parts. Note how many people are involved in the trip and whether any equipment belongs to someone else who will meet you at the other end, recording their contact details if so. If some items are going to a club, a friend or a storage facility, write down each address and its access arrangements separately. Questions about whether a dropside or crew van suits your load can be asked when you request a quote, along with anything about access at your delivery points that you are still unclear on.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.