Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Out a Multi-Stop Move
If your move involves several addresses, a simple written sequence can prevent confusion on the day. Before asking for a quote, list each stop in the order you intend to make it, along with the items belonging to that stop and a contact number for whoever is receiving them. Note approximate dimensions for large pieces such as wardrobes or sofas, since these details help the team suggest a small van, Transit, Luton, dropside or crew van where available. If something is bound for a storage unit, write down the reference. Ask whether your chosen dates are all covered by one booking or whether separate hires are needed, and mention any access notes you have gathered.
Measuring Items and Entrances Before You Book
Before settling on a van size, it is worth measuring both what you plan to carry and where it must pass through. Note the height, width and depth of the largest items, then jot the figures in your enquiry so the team can discuss options with real numbers. If furniture has to pass through a narrow doorway, stairwell or gate, record those measurements too and check them with the property contact, since access questions sit with them rather than the hire team. Where a sofa can be angled or legs removed, note that as well. Finally, ask whether the vehicle groups available on your dates suit the dimensions you have listed, and keep the measurements handy in case a different van is suggested.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.