Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring awkward loads in advance
Begin with the single largest item on your list, since that often shapes the whole enquiry. Measure its height, width and depth, and note whether it comes apart or has fixed elements such as legs, drawers or handles that add to its footprint. Work down through the remaining furniture, appliances or equipment, recording dimensions for each rather than estimating by eye. Where something sits in a narrow hallway or an upstairs room, note the surrounding space too, as that context may be useful when you describe the job. Photographs of irregular pieces can support your notes. Finish by adding your intended hire dates, the addresses involved and any access arrangements you already know. Presenting this information together when you ask for a quote keeps the discussion focused on matching the job to the right vehicle.
Keeping a load inventory
A written inventory of everything you intend to move is worth preparing a few days before the hire, not the night before. Group items by room or by destination, and give each entry a brief description plus a quantity, so nothing is vague when totals are checked later. Flag anything fragile, valuable or unusually shaped, and note items that might be added or dropped depending on how plans develop. If some things are going to storage and others to a new address, split the list accordingly and note the contact details for anyone receiving goods at each end. Record your hire dates beside the inventory, and mention any access arrangements you are still confirming. When you request a quote, share the inventory and ask any open questions about vehicle options or timing so the whole job is covered in one conversation.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.