Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several Smaller Ones
Start by deciding whether you intend to complete the whole job in a single outing or spread it across several shorter hires. If everything can travel together, note the full list of items and the date you want them moved in one place. If you would rather make repeated runs, write down how many journeys seem realistic and which pieces belong on each one. Some customers keep a running tally on their phone so nothing is missed when they ring for a quote. It also helps to note any deadline, such as a collection window agreed with a seller or a storage unit handover. If the balance between one larger van and several smaller trips is unclear, simply say so and ask which options the team can offer on your dates.
Measuring Bulky Items Before You Call
Before requesting a quote, take a few minutes to measure the awkward pieces. Record the length, width and height of each large item, such as wardrobes, sofas, dining tables or flat-pack boxes, and keep the figures handy in a note. If anything can be separated into parts, mention that too, along with the dimensions of the individual sections. It can be worth photographing unusually shaped objects so you can describe them accurately later. Note whether any item has protruding handles, feet or packaging that adds to its size, since these details often get forgotten. Once your measurements and item list are complete, pass them on with your preferred dates and access notes, and ask any questions about which van options might suit the load.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.