Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have bought a sofa from a private seller, the conversation you have with them beforehand shapes the whole job. Ask for the item's measurements, whether it comes apart, and which room or floor it is currently in. Note the seller's phone number, the exact address, and any hours they prefer for collection, plus whether someone will be there on the day. It is also sensible to agree how you will confirm the time if plans change. Write all of this down along with your intended hire dates, then pass it on when you contact the team, asking any questions that remain about matching the job to a suitable van.
Recording What Goes Where on Arrival
Suppose your new home has rooms on two floors and a narrow hallway; thinking about the order of items before the day can still be useful, even though the physical work is yours to arrange. Make a simple list of each piece being moved, note which room it is destined for, and mark anything that will be needed straight away, such as a kettle or bedding. Record the dimensions of the largest items and the address details for both ends of the journey, including any contact who will receive goods at the destination. Bring these notes when you discuss hire dates and access arrangements, and ask about anything still unclear before the booking is settled.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.