Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing hobby equipment before you enquire
If the van is for hobby equipment, the first choice is deciding exactly which items are coming along. Rather than estimating, write a full list of everything from the largest piece down to small accessories, since the overall collection often determines whether a small van or something larger is the better match. For each bulky item, note its approximate length, width and height, and mention whether it can be dismantled, folded flat or separated into parts. Record the hire dates you have in mind and whether the equipment is needed at both ends of the trip. If someone is receiving the items, keep their name and phone number handy. Sharing this list with the team lets them advise on the options and highlight anything that needs clarifying before a quote.
Measuring bulky items accurately
Measuring bulky items properly is mostly about deciding what to record. For each piece, take the greatest length, the widest point and the tallest point, including handles, wheels or protruding parts that are easy to overlook. Note whether any of those dimensions change if the item is folded, collapsed or taken apart, and keep the fittings or fastenings with it if so. If several awkward pieces are involved, list them individually rather than as a single combined estimate. Also note the dates you need the van, the access arrangements at each end, and any questions you still have about vehicle choice or availability. The team can then talk through which van types might suit and confirm the details before anything is booked, leaving no gaps in the information.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.