Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Outing or Several: Weighing It Up
Whether to hire a van once or spread a job across several visits often comes down to what you can realistically schedule, so start with a calendar rather than a vehicle. Write down the dates you could manage, how long each outing might take, and what needs to travel on each one if you split the work. Then measure the main items and count everything else, so the team can judge the load from facts rather than guesses. Note the access arrangements at every address, along with a contact who can expect you there. When you ask for a quote, lay out both scenarios, single outing and multiple visits, and ask which vans the team could supply for each and on which dates.
Listing Boxed Belongings Before You Book
If most of what you are moving is already boxed, an itemised list is the natural next step before you contact anyone. Number the boxes as you pack, note their rough dimensions, and keep a separate line for unboxed pieces such as lamps, chairs or a bicycle. Record the total quantity, and mark any box that contains fragile or high-value items so you can describe the load accurately when asked. Alongside the inventory, set out your hire dates and any flexibility around them, plus the addresses involved and a phone number for anyone receiving goods at the far end. When you enquire, ask which van would suit a load of that size, and whether the dates you have chosen still have room for a booking.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.