Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers on the Day
Who is counting on whom? Before the van arrives, list everyone who has offered to help, along with their phone numbers and the hours they can commit. Note which tasks each helper expects to handle, whether that is waiting at a storage unit, accompanying a furniture collection or being present when the move finishes. Agree how you will contact one another if someone is delayed, and confirm attendance the evening before so any gaps can be addressed while the hire dates can still be adjusted. Record the names of contacts at the other end as well, such as a seller or site manager, so you have the details to hand during the trip. An organised list of helpers keeps the whole job on track.
Measuring Bulky Items
What are the dimensions of your largest items? Before requesting a van, measure the length, width and height of anything awkward, from wardrobes and sofas to work benches and display units, and write each set of figures down alongside the item's name. Note whether anything can be dismantled, whether doors or legs come off, and whether the pieces then count as separate items. Record the number of boxes and bags too, since these often take up more room than expected. If an item has an unusual shape, describe it briefly rather than guessing. Passing these measurements and quantities to the team, together with the access arrangements and hire dates, helps them suggest which van suits the job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.