Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your helpers organised
Who is giving you a hand on the day? Start with a practical question: how many people will actually be there, and at what times? Write down each helper's name, the hours they can commit and whether they are travelling with you or meeting you at the address. If someone is only free in the morning, note that so you can plan the day around it. Ask helpers to confirm the night before, since plans shift and a quick message avoids surprises. You might also record who holds keys to each property, who has agreed to look after children or pets, and who can be reached by phone during the day. Sharing a simple written list with everyone means each person knows where to be and when, and any gaps in your cover become obvious early enough to sort out.
Planning a household move on paper
A household move runs more smoothly when the details live in one place rather than in your head. Begin by listing every room and what needs to leave it, noting rough quantities of boxes, bags and furniture. Measure the larger pieces, such as wardrobes, sofas and shelving, and keep those dimensions with the list so you can discuss them when arranging the van. Note the dates you have access to each property, including any time limits at either end, and the contact details for anyone receiving deliveries or holding keys. If some items are going to storage rather than the new house, mark which is which. When you ask for a quote, questions worth raising include whether your chosen dates are open, which vehicle suits the volume you have described, and what information the team needs from you before the booking is confirmed.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.