Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Item and Access Sizes
Which items will set the pace of your move? Measuring the biggest pieces on your list answers that question quickly. Take note of each large item's height, width and depth, from the corner sofa to the tall bookcase, and keep the figures together in one place rather than trusting your memory. If items are leaving one building and entering another, the relevant door, corridor and stair dimensions belong to the contacts at each address, so it is worth asking them directly and recording what they tell you. Photographs of bulky or awkward pieces can sit alongside your measurements as a reference. When you contact the team, supplying your item sizes and the access details you have gathered helps them discuss the van options available for your dates.
One Trip or Several
Should everything go in a single run or would two shorter journeys work out for your schedule? Sketch both possibilities before deciding. List what must travel on the first run, perhaps the essentials needed immediately at the far end, and what could follow later. If the two addresses are some distance apart, note the time each leg might take and whether anyone is available to help at either end. Consider whether any items could stay behind altogether, whether that is things heading to a charity shop or pieces you no longer need. Writing down the two options side by side often clarifies which suits your day. Sharing your intended approach with the team when you enquire helps them match the job to a van where available.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.