Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Transporting Hobby Equipment
Start with a clear picture of what your hobby involves carrying. If you are moving diving gear, model aircraft, woodworking benches or a bicycle collection, list each item with its approximate length, width and height, and note anything that cannot be taken apart. Record how many trips you expect to make and the dates you have in mind, as this may affect whether you look at a small van or something larger such as a Luton. If equipment belongs to a club or another person, note their contact details and when they need items returned. When you ask for a quote, share the list, the access arrangements and your dates, and ask which vehicles could take the load. Questions about where the equipment will be used are best answered by the venue or organiser.
Planning the Unloading Order
Before your hire date arrives, it is worth sketching out where everything will end up. Note each item on your list alongside its destination, whether that is a specific room, a storage unit or a customer's address, and add the recipient's contact details where relevant. If several stops are involved, record the order you plan to visit them and any time windows given by the people waiting. Jot down whether any items are fragile or need to be kept apart from the rest, as this may influence your notes when you brief the team. When you request a quote, mention the number of stops, the access arrangements at each one and your dates. Questions about access at the destinations should be put to the contacts there rather than assumed.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.