Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
Suppose you've spotted a sofa or a wardrobe listed by a private seller. Before the hire begins, it's worth gathering the item's measurements, weight if the seller knows it, and whether it comes apart into sections. Ask the seller for their address, preferred collection window and a phone number you can reach on the day. Note whether the item is in an upstairs flat, a garage or a ground-floor room, and whether there's a lift or steps involved, since you'll want to share these details when arranging the van. Recording the agreed price and any receipt arrangements also avoids confusion later. Any questions about which vehicle suits the dimensions can go to the team when you enquire.
Recording What You're Moving
Alongside the collection itself, a written inventory keeps the whole job organised. List each item you plan to move, from boxes and bin bags to appliances and furniture, and note the approximate size of the biggest pieces. If some goods are going to a storage unit, jot down the unit number, opening hours and the contact details for the site, since you may need to confirm access arrangements separately. Deciding your dates in advance, including a spare day in case plans shift, gives you room to discuss options. You might also ask the team about crew van seating if helpers are coming along, or raise any questions about the drop-off address and timing when you request a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.