Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several for your move
A useful first decision is whether you aim to complete everything in a single run or spread it across several. Start by listing every item you plan to carry, noting the count of boxes, the number of large pieces and any awkwardly shaped goods. Record approximate dimensions and, where you can, an estimated weight for the bulkiest things. If you are considering multiple trips, note the opening and closing times at both ends, plus any access constraints at the destination. When you ask for a quote, share this list and ask which van option would suit the volume you have described, and whether the dates you want allow more than one journey if that becomes necessary.
Coordinating helpers on the day
If friends or colleagues are assisting, it helps to settle their arrangements early. Write down who is available, when each person can start, and how long they can stay. Decide who holds keys, who meets any collection or delivery contact, and who is responsible for contacting the storage facility or seller if plans change. Note phone numbers for everyone involved, including the recipient at the other end, so that questions about access or timing can be answered on the day. When you request a price, you can ask whether the hire period covers a full day or a shorter window, which may shape when you schedule your helpers and what you ask each of them to bring along.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.