Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to write down before requesting a quote
Gathering your details before you enquire makes the whole process simpler. Start with the dates: note when you need the car from and to, and flag whether those days are firm or might move. Record the driver details for everyone who will be behind the wheel, and decide where you would like the car delivered or whether you would rather collect it. If you have a preference within the range, from a compact city car or automatic through to an estate, SUV, executive saloon or people carrier, write that down too. Mention any particular reason for the hire, such as a family trip or a business engagement, if it helps the team understand your needs. With this information ready, the team can confirm the right vehicle group, delivery or collection options and price without needing to come back to you for missing details.
Travelling with children and luggage
If children are travelling, a little extra planning goes a long way. List how many youngsters are coming, their ages, and what each of them will need for the journey, from pushchairs and car seats to activity bags and snacks. Estimate the dimensions and number of suitcases, holdalls and any bulky items such as travel cots, since a people carrier or estate may be worth discussing depending on the total. Note the contact details of anyone meeting you at your destination, plus any arrival times you have promised them. Keep a note of your own arrangements for child seats, since these details help the team confirm the right vehicle group for your dates. Recording all of this before you request a quote means the conversation can cover every aspect of the trip in one go.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















