Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allow Plenty of Time for Packing and Loading
When you set the hire dates, think about how long packing and loading might realistically take on both ends of the job. If furniture needs wrapping, drawers need emptying, or boxes are still being filled the night before, an extra few hours on the booking could be worth considering. Note the times you expect to start and finish each stage, along with any fixed commitments in between, such as a collection window at a shop or a storage facility's opening hours. You might also record the approximate dimensions of the largest items so the team can discuss the vehicle groups that might suit your list. Building a buffer into the schedule is a choice you control, and it leaves room for the unexpected without having to renegotiate dates at short notice.
Coordinating Helpers for the Day
If other people are assisting with the job, it helps to write down who is doing what and when. List each helper's name and contact number, the time they are expected, and whether they are available for the whole day or only part of it. Agree how everyone will stay in touch on the day, whether that is a group message or a phone call at each stage. It may also be worth confirming who holds keys to the properties involved and who the recipient is at the delivery end, including a name and number for them. Should any helper drop out, knowing in advance who could step in gives you options. None of this affects the hire itself, but a clear list of people and times keeps the arrangement coordinated on the day.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.