Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Confirming Your Helpers in Good Time
Who can you genuinely count on for the day? Ask each helper directly and record their answers rather than relying on vague promises. Write down names, contact numbers and the hours each person can attend, noting anyone who can only help for part of the job. Decide who meets the van, who holds keys to the properties involved, and who takes charge of the item list so questions can be answered mid-job. Share the confirmed dates as early as possible so conflicts surface with time to spare, and agree a group message thread for updates if numbers change. If helpers offer tools or equipment, note what they are bringing so nothing is duplicated. Whatever remains unclear after these conversations belongs on your list of questions for the team when you request a quotation.
Recording Your Unloading Order
In what sequence does everything need to come off? Writing this down turns a rushed afternoon into a manageable one. List your items in the order you want them dealt with at the destination, marking anything destined for a specific room, floor or recipient. Note the dimensions of bulky pieces and whether they were dismantled for the journey, so whoever receives them knows what to expect. If some items go to a second address or a storage unit, record that against each entry. Add contact details for anyone accepting delivery, including a phone number in case of delays. Where the order depends on access at the far end, list the questions you still need answered by the destination contact. Bring the written sequence with you so the plan stays clear throughout the job.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.