Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Access Before You Book
What should you measure before requesting a van? Note the dimensions of every large item, including length, width and height, and record any parts that extend beyond the main body, such as drawers, handles or legs. Then turn to the access at each address: the width and height of doorways, the space available outside for stopping, and any narrow passages or tight corners on the route to the door. If items are being collected from a retailer or a seller, ask them for their own measurements and any advice about access. Where a storage unit is involved, check the unit's opening dimensions with the site contact. These notes give you something concrete to discuss with the team when matching the job to a vehicle.
Moving Boxed Belongings
Boxed belongings are easier to plan once you have a full inventory. Go through each room and list what will be packed, then keep a running count of boxes, bags and items that will not fit into either. Note the approximate size of the boxes if they vary, and flag anything fragile or unusually shaped so it can be discussed separately. Record the hire dates you are considering and whether you may need flexibility if packing takes longer than expected. Keep the contact details of anyone involved at either address, including storage staff or agents, and decide who will be present to open doors and receive deliveries. Any open questions about vehicle choice or timing can be raised when you ask for a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.