Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Start with a written list of everything you plan to carry, as this single document answers most of the questions that arise during a hire enquiry. Note each item, its rough dimensions, and whether it can be dismantled before the van arrives. A three-seat sofa, a chest of drawers and six boxes tell the team far more than a general description of house contents. Record any fragile pieces separately, along with anything unusually long or awkwardly shaped. Add the hire dates and the addresses involved, including where the van will be picked up and where items are heading. If a recipient will meet you at the far end, write down their name and phone number so you can confirm arrival arrangements with them directly.
Planning the Details of a Household Move
A household move runs more smoothly when the paperwork precedes the packing. Begin by deciding which rooms will be emptied first and noting the largest items from each, since the dimensions of those pieces are worth sharing when discussing vehicle options. Write out a timeline covering collection of the van, the hours at each property, and any slots booked with storage facilities or estate agents. Check whether furniture can be flat-packed and record the tools needed for that. Ask the team about availability on your chosen dates, and raise any questions about access arrangements directly with the people at each address. Keeping this information in one place makes the eventual quote straightforward.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.