Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances Before You Book
Will that wardrobe make it through the door? Take a tape measure and find out before the hire starts. Record the height, width and depth of each large item, then measure the entrances it must pass through at both ends, including doorframes, hallways and any gates. If a lift or stairwell is involved, note the relevant dimensions too. Pass the item measurements on when requesting a quote, since they help determine which van size suits the job. Where a measurement is uncertain, ask the property contact to confirm it rather than guessing. A written set of figures, checked twice, removes most of the guesswork from the enquiry.
Keeping a Clear Inventory of What You Move
What exactly is going into the van? Write it down as a single list rather than several loose notes. Give every item or box a short description, note which room it came from, and mark anything fragile or awkwardly shaped. If boxes are sealed before the move, label them and record a rough count per room so nothing is missed at the far end. Photographing larger items can help you check their condition and jog your memory later. Keep one copy of the inventory with you and, if others are helping, send them a copy too. When you request a quote, summarising the list in a few lines gives the team a clearer picture of the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.