Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing for a Work Trip
Gather the essentials before requesting anything: the exact dates, the pick-up or delivery location and the names of any additional drivers. Write these down in one place so nothing gets lost between emails. Note the purpose of the trip and the places you expect to visit, since a day of client meetings might point towards an executive saloon while a site visit with equipment could suggest an estate or SUV. Record how many bags each traveller brings and whether any are oversized. Keep the contact details of the person receiving you at each stop, plus a number for your own office. Having this information ready allows the team to confirm the vehicle group, delivery or collection options and price without back-and-forth.
Preparing Questions Before a Quote
It often helps to draft your questions in advance of asking for a price. Note whether you want the car delivered to a specific address or collected in person, and ask how each option works. Query which vehicle groups are open for your dates, especially if you have a preference for an automatic or a people carrier. Ask what happens if your meeting overruns and the return slips later than planned. Record whether additional drivers can be added partway through the hire and what information they need to provide. If your itinerary includes several destinations, ask how changes are handled. Keeping these questions alongside your written dates and driver details makes the enquiry straightforward and gives the team everything needed to respond accurately.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















