Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write Down Before a Work Trip
Before requesting a quote, it helps to have a short written brief covering every date the car is needed, including any early starts or late finishes that affect the hire period. Note the driver's details, the address where the car should be delivered or collected, and a mobile number for whoever receives it. For a work trip, add the appointment times, the addresses of each stop, and the name and number of the person expecting you at each one. If parking or site access at a destination is unclear, record the question so you can ask that contact directly rather than guessing. A written list also makes it easier to spot gaps, such as a missing postcode or an uncertain return time, before you enquire.
Sketching an Arrival-Day Itinerary
Once the hire dates are settled, think through the first day in sequence rather than as a single arrival. Write down the time you expect to reach your first stop, how long each appointment should last, and where you plan to be by the evening. Include contact details for anyone meeting you, plus a note of any check-in times or reception hours that could shape the schedule. If the day involves several stops, list them in the order you intend to visit and note any that depend on other people being available. When you ask about a car, you can then share the full itinerary, which helps the team suggest a suitable vehicle group and confirm delivery or collection arrangements that fit your plans.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















