Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Details worth noting before requesting a quote
Before you ask for a price, it helps to have a short written list ready. Start with the hire dates, including whether you might need the car a day earlier or later, and note who will be driving, since each driver's details will need to be supplied. Write down where you would like the car delivered or whether you plan to collect it yourself. If the trip involves a particular purpose, such as a family visit or a weekend away, a line about expected mileage habits and the number of passengers can be useful context for the conversation. Finally, keep a note of any preferences, such as an automatic gearbox, so nothing is forgotten when you make contact.
Matching the car to who is driving
Different drivers get on with different vehicles, and it is worth thinking this through before booking. If the person behind the wheel usually drives a smaller car, a compact or an automatic may feel more familiar, particularly for town driving or tight parking. An estate or SUV might suit a household carrying several bags, pushchairs or sports kit, while an executive saloon could be the choice for a business engagement. For larger parties, a people carrier offers more seats. Consider whether more than one person will share the driving, as each will need to be recorded. Whatever the mix of preferences, the team can talk through the groups available and confirm which option fits your plans before anything is booked.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















