Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning your arrival-day schedule
What will your first few hours after landing or arriving actually look like? That question is worth answering before you request a car, because a rough timeline helps you decide when the hire period should begin and end. Write down your expected arrival time, any onward connections, the address of your accommodation or meeting, and a phone number for whoever is expecting you. If your plans might slip, note the latest time you could still pick up or receive the car and still keep the day on track. You can then ask the team whether the dates you have in mind work with the vehicle group you want, and whether collection or delivery suits your arrival point better. Keeping these details together makes the conversation straightforward.
Coordinating several passengers in one booking
If more than one person is travelling with you, it helps to build a simple list before you ask for a quote. Note each passenger's name, whether they are an adult or a child, and any child seat requirements, since this affects which vehicle group suits the group. Record how many bags each person is bringing, including whether any are oversized, along with items such as pushchairs, golf clubs or musical instruments and their approximate dimensions. Ask every passenger to confirm their pick-up point and preferred drop-off, and gather a contact number for each in case plans change on the day. When you contact the team, you can share the full list, the dates and the destination address, and ask which of the available car categories would suit the group's needs.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.